Timely Renovators — Construction and Renovation
Your privacy

Privacy Policy

A plain-language explanation of what we collect, why we need it and the choices you have.

Last updated: July 19, 2026

Timely Renovators respects your privacy. When you contact us, you are trusting us with information about yourself and your property. We use that information to respond to you, understand the work you are considering and provide our services. We do not sell your personal information.

Information we collect

Our contact and quote forms may ask for your name, telephone number, email address, service needed, property address, budget range, preferred start date and a description of your project. You decide what to include in your message, but we need the fields marked as required to respond properly.

Our hosting, security and analytics providers may process technical information when you visit, such as your IP address, browser type, device information, requested pages, referring page and the time of your visit.

How we use your information

We use the information you provide to:

  • reply to questions and quote requests;
  • assess, plan and communicate about a potential or active project;
  • provide requested renovation and construction services;
  • maintain business records and meet legal obligations; and
  • protect our website, customers and business from misuse or fraud.

Submitting a form gives us permission to contact you about that request. It does not subscribe you to a marketing list.

Website analytics and cookies

We use Google Analytics to understand how people find and use this website—for example, which pages are visited and the general type of device used. Google Analytics may use cookies or similar technologies and process identifiers and usage information. We use these reports to improve the website, not to identify visitors by name.

You can limit cookies through your browser settings. Blocking analytics cookies may reduce the information available to us but should not prevent you from reading the website or contacting us by phone or email.

Who helps us process information

We use service providers to operate this website. Form submissions are processed by Formspree, the website is hosted through Vercel, and website measurement is provided by Google Analytics. These providers may process information on our behalf to deliver their services. The contact page also includes Google Maps; if you load or interact with the map, Google may receive technical information under its own privacy terms.

We may also disclose information when required by law, to protect someone’s safety or rights, or as part of a legitimate business transaction. We do not share personal information for unrelated advertising.

Storage, retention and safeguards

Some service providers may process or store information outside Canada, where it may be subject to the laws of that location. We keep personal information only as long as reasonably needed for the purpose it was collected, our business records and applicable legal requirements.

We use reasonable administrative and technical safeguards appropriate to the information we handle. No website, email system or online transmission can be guaranteed completely secure, so please do not send sensitive financial, identity or medical information through our forms.

Your choices and rights

You may ask what personal information we hold about you, request a correction, or ask us to delete information we no longer need to retain. You may also withdraw consent for future use, subject to legal or contractual requirements. We may need to verify your identity before completing a request.

External websites and children

Links to social media, maps and other websites take you to services we do not control. Their privacy practices apply once you leave this site. Our website and services are intended for adults arranging work for a property and are not directed to children.

Changes to this policy

We may update this policy when our website, service providers or legal obligations change. The date at the top shows when the latest version took effect.

Questions or privacy requests

Email contact@timelyrenovators.com or call 416-817-2254. Please write “Privacy Request” in the email subject line so we can direct it appropriately.

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